Privacy Policy

Last updated: October 11, 2025

At YOES LIMITED, we value your privacy and are committed to protecting your personal information. We understand that you care about how your data is collected, used, and shared, and we take great care to ensure that any information you provide to us is handled responsibly and securely. We will use our best endeavours to safeguard the privacy of all visitors to our website.

What Information Do We Collect?

We only collect personal details that are necessary for the service you require. In some cases, this may simply include your name and email address. Other forms may require more detailed information to ensure that your order or service request is processed efficiently and accurately.

What Do We Use Personal Information For?

There are several reasons we may need to collect your personal information. For example, we may need your contact details for communication purposes. Subject to your consent, we may also contact you to provide information about new products, promotions, or to request feedback about our services.
We will only ever obtain and use information that is appropriate and necessary, and we will never use it in a way that invades your privacy.

Purchases

We guarantee that every purchase you make from YOES LIMITED—whether online or by phone—is a secure transaction.
We do not store your credit or debit card information once a transaction has been processed. All payment data is handled securely through our trusted payment gateway providers.
We also do not share financial details with any third parties.

Please note that in agreeing to share your details, you have not forfeited your rights as prescribed under the Data Protection Act 2018 (and UK GDPR). We will continue to apply the highest standards to protect your personal information across all our services.

Email Messages

We strive to provide our customers with products and services that meet their needs. From time to time, you may receive emails from us about new arrivals, special offers, or updates that may interest you.
If you prefer not to receive these communications, you can easily unsubscribe at any time.

We also collect anonymous web statistics based on your IP address to help us understand browsing behaviour and improve our website. This data does not identify you personally.

Cookies

When you use our website, we may use cookies to remember your preferences and enhance your browsing experience. Cookies help us save your recently viewed products and pre-fill forms for your convenience.

You can disable cookies in your browser settings at any time. However, please note that doing so may limit certain features of the website.

For further information regarding this Privacy Statement please contact us via email: cs@yoes.co.uk